Last updated: 02 January 2026
At URVANA, we are committed to delivering thoughtfully designed furniture to your doorstep in a safe, transparent, and timely manner.
1) Shipping Locations
URVANA currently ships to select cities across India, availability may vary based on product type and pin code serviceability.
You can check serviceability by entering your PIN code on the product page or at checkout.
2) Shipping Timelines
Delivery in 7–20 business days for in-stock items. Timelines for out-of-stock products will be communicated clearly during payment and order confirmation. Any unforeseen delay will be communicated with you timely.
Delivery timelines will be clearly mentioned on the payment page and confirmed via email/WhatsApp after order placement.
3) Shipping Charges
- At URVANA, shipping is 100% FREE on all orders.
- There are no shipping, handling, or delivery charges applied under any circumstances.
- There are no hidden costs, surprise fees, or post-order charges.
4) Order Processing
- Orders are processed within 24–48 business hours after successful payment.
- Once dispatched, you will receive a shipping confirmation with tracking details via email or WhatsApp.
5) Delivery Process
- Furniture is delivered through trusted third-party logistics partners specializing in large and fragile items.
- Delivery is typically ground-floor or building entrance delivery, unless otherwise mentioned.
- Installation or assembly (if applicable) will be communicated separately on the product page.
6) Delivery Delays
URVANA will proactively inform you in case of any significant delay.
- While we strive to meet promised timelines, delays may occur due to:
- Unforeseen logistics issues
- Weather conditions
- Regional restrictions or force majeure events
7) Damage During Transit
Refer to our Return & Replacement Policy for further details.
- While we strive to meet promised timelines, delays may occur due to:
- All products are securely packaged to prevent damage.
- Please inspect the package at the time of delivery.
- If you notice any visible damage, inform the delivery partner immediately and contact us within 24 hours with photos/videos.
8) Change in Delivery Address
- Address changes are allowed before dispatch only.
- Once shipped, changes may not be possible or may incur additional charges.
9) Contact Us
For any shipping-related queries, feel free to reach out:
- support@urvana.in
- Phone / WhatsApp: +91 8287878901
- Monday to Saturday, 10 AM – 6 PM
